about us

We strive to promote wellness and to restore and improve health by providing the best quality of care possible.

who we are

Newton Family Physicians has been recognized as a Patient Centered Medical Home by the National Committee of Quality Assurance and we are also a Blue Cross Blue Shield Blue Quality designated physician’s practice (BQPP).

The Patient Centered Medical Home is a philosophy of primary care that is comprehensive, team-based, coordinated, accessible and focused on quality and safety. Our practice emphasizes treating patients with respect, dignity and compassion. It is our hope that this will help build a strong relationship to allow us to work together with our patients to best serve their needs.

Patient Centered : A partnership among providers patients and families ensures that patients' needs and preferences are respected and that patients have the education and support they need to make decisions and participate in their own care. Patients are able to access services with shorter waiting times, "after hours" care, 24/7 electronic or telephone access, and strong communication through health IT innovations.
Quality of Care document.

Comprehensive : A team of care providers is wholly accountable for a patient's physical and mental health care needs, including prevention and wellness, acute care, and chronic care.

Accessible : Care is organized across all elements of the broader health care system, including specialty care, hospitals, home health care, community services and support. Newton Family Physicians is also a part of the NC Health Information Exchange. Along with other participating providers NC HIE allows providers access to health information in order to offer you the best healthcare possible.



ADVANCED CARE TEAM

Donna, RN
Patient Care Coordinator

We strive to provide patients with the highest quality of care to make sure all of their healthcare needs are met across the spectrum of wellness and illness. Donna works with patients and the providers to make sure patients are offered and receive the highest level of recommended wellness procedures as well as care for patients with specific chronic conditions such as diabetes, hypertension, dyslipidemia.

Mary, RN
Triage Nurse representative

The Triage Nurses are available to assess a patient’s symptoms or health concerns and offer advice. Telephone triage nurses educate patients and guide them to appropriate care, working closely with the patient’s provider team.

Mental Health - Substance Abuse Resources

Counselors at The Cognitive Connection are specialists in behavioral intervention and substance use treatments. They are trained to help people put their lives back on track. We are committed to empowering clients to succeed in daily life functions. We assist our consumers who are having trouble in the areas of school, work, family, friends, substance use and overall mental health. Our services include: Comprehensive Clinical Assessments, DWI Assessments, Outpatient Group Therapy Programs, Individual Treatment Programs, Family Counseling, Cognitive Behavioral Intervention (CBI) Programs, Suboxone Programs, Dual Diagnosed Programs and Medication Assisted Treatment (MAT) Programs.

www.thecogcon.com

828-327-6026

929 15th St. NE Building 100

Hickory, NC 28601